Fort Worth Medical School Hosts Webinar on Teaching Empathy and Communication


The panelists gave insight into how making empathy and communication a pillar of the medical school in Fort Worth is transforming medical students educational experience and the surrounding medical community.

By Prescotte Stokes III

FORT WORTH Inside Higher Education invited members of the TCU and UNTHSC School of Medicine to hold a discussion on how to apply a new medical school model to teaching empathy and communication.

The panelists included TCU and UNTHSC School of Medicine Founding Dean Stuart D. Flynn, M.D.; Evonne Kaplan-Liss, M.D., M.P.H., visiting professor at the Fort Worth medical school and the Director of University of California San Diego’s Center for Compassionate Communication at the Sanford Institute for Empathy and Compassion; and Ilana Zago, a first year medical student.

The panelists gave insight into how making empathy and communication a pillar of the medical school in Fort Worth is transforming medical students educational experience and the surrounding medical community.

View Slides Here (.pdf)

Here is a list of resources mentioned during the webinar:

  1. Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference:https://www.compassionomics.com
  2. TCU and UNTHSC School of Medicine website:https://mdschool.tcu.edu
  3. The Compassionate Practice™:https://mdschool.tcu.edu/empathetic-scholar/communication/
  4. NY Times article: A Once-in-a-Century Crisis Can Help Educate Doctors: https://www.nytimes.com/2021/04/10/opinion/sunday/covid-medical-school-humanities.html?referringSource=articleShare
  5. Evonne Kaplan-Liss visual story about having a new medical school that prioritizes communication: https://www.youtube.com/watch?v=s_KXIuafZ9A
  6. The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts and Cultures: https://www.amazon.com/Medici-Effect-Breakthrough-Insights-Intersection/dp/1591391865
  7. The Fundamental Role of the Arts and Humanities in Medical Education: https://store.aamc.org/the-fundamental-role-of-the-arts-and-humanities-in-medical-education.html
  8. UCSD’s Center for Compassionate Communication at the Sanford Institute for Empathy and Compassion: https://empathyandcompassion.ucsd.edu/centers/center-for-compassionate-communication/index.html

Hosted By Prescotte Stokes III, Integrated Content and Marketing Manager, TCU and UNTHSC School of Medicine

Panelists:

Stuart D. Flynn, MD, is the founding dean of Fort Worth’s new M.D. school, the TCU and UNTHSC School of Medicine.  The school was accredited in October 2018 and now has matriculated two classes of 60 students each.  

Flynn has led the development of the new School and built a team that is creating an innovative and patient-centric curriculum that will change how doctors are trained.  In a supportive environment, students will become Empathetic Scholars®, training to be excellent communicators, active listeners, life-long learners and become valued physicians, colleagues, leaders and citizens in their communities. 

Previously, Flynn served as founding dean of the University of Arizona College of Medicine – Phoenix. He also was a professor of pathology and surgery at Yale University School of Medicine for 20 years. While at Yale, he was an accomplished researcher, director of the residency program, a leader in the design and oversight of the school’s curriculum and founding inductee of The Society of Distinguished Teachers at Yale. 

Flynn received his medical degree and residency training from the University of Michigan and completed a fellowship in oncologic pathology at Stanford University. 

Flynn has authored more than 100 articles, books and monographs. He has received numerous honors including America’s Top Physician’s Award from the Consumers’ Research Council of America, the Bohmfalk Teacher of the Year Award from Yale University School of Medicine and the Averill A. Liebow Award for excellence in the teaching of residents, also at Yale.  He also has been a member of the National Board of Medical Examiners Pathology Test Committee and USMLE Step I Test Material Development Committee. 

Evonne Kaplan-Liss

Evonne Kaplan-Liss, MD, is the Director of the Center for Compassionate Communication at the University of California, San Diego.  Dr. Kaplan-Liss was previously the Assistant Dean of Narrative Reflection and Patient Communication at the TCU and UNTHSC School of Medicine in Fort Worth, a new medical school program, which opened in 2019. She held the first Deanlevel position in a medical school dedicated solely to training faculty and medical students to communicate more effectively first and foremost with their patients as well as with colleagues of other disciplines, the community, the media, funders and policymakers. Dr. Kaplan-Liss saw the new innovative medical school as a unique opportunity to transform healthcare by inspiring the next generation of medical students to be Empathetic Scholars®  through embedding communication training throughout their four years in pre-clinical and clinical courses and within all patient encounters.  

Prior to arriving at the Fort Worth medical school, Dr. Kaplan-Liss worked at the nationally acclaimed Alan Alda Center for Communicating Science, where she was the Founding Medical Program Director. 

Ilana Zago

Ilana Zago, MS1, TCU and UNTHSC School of Medicine is a first-year medical student at the TCU and UNTHSC School of Medicine. Ilana grew up in Southern California and graduated from UC Santa Barbara with a Bachelor of Science in Biological Sciences in 2018. Throughout her undergraduate education, she explored her passion for the impact of nutrition and lifestyle behaviors on overall well-being by receiving a Health & Wellness Certificate through the Exercise & Sports Studies program. She also worked as a health educator in a medically supervised weight management program, which solidified her desire to pursue medicine. Ilana aspires to continue advancing her knowledge, exploring lifestyle medicine, and delving into the Longitudinal Integrated Clerkship in the coming years.